Customer Relationship Management Software
A CRM is a software management database program that captures and manages your data regarding sales leads, customer interactions, marketing, campaigns, employee performance, and everything else in between. Every encounter with a customer is compiled here for the purpose of improving client relations, thus increasing sales. Companies big and small benefit from a CRM system keeping them organized and enabling communication and coordination across departments so employees stay up to date on vital details all while maintaining your data in a secured, backed-up location.
Every business is unique with varying needs which is why we program custom software. Ease of use is key for its success – you and your staff need to know how to use it. That is why we give you the exact back end features you need. We also understand that everyone has a budget so rather than reinventing the hammer, we research and test workable solutions to our CRM builds saving you development time and money.
Why Is Custom CRM Software Better?
- Custom Functionalityget the exact back end features you need matched for your business
- Upgrades & Enhancements you choose when you want to make changes on your software, not someone else
- Speed & Accuracyloads faster and handles high volume interface without crashing
- Compliance Regulationscustom code written to meet varying compliance
- Integrationcustom programming that weaves multiple platforms together
- CRM Appscustom apps developed for employees to log into database remotely
- Securitydata backups on secured private or shared servers
- Choicechoose your hosting provider
- Ease of Usestreamline operations for fast and reliable results
- Proprietaryno contract or maintenance fees
Custom CRM Solutions
Custom CRM software provides you with an abundance of useful functionality without all of the unnecessary features and bloat that comes baked into a lot of out-of-the-box software solutions. It is scoped and designed specifically for your business application, allowing you to integrate any customer portals, websites, apps, or other 3rd party software that is crucial to your operation. A custom CRM solution from CPS is designed from the ground-up with accessibility and ease of use in mind; meaning you'll be able to manage sales leads and tasks, track important alerts and reminders, send and receive documents, and auto generate emails and text without any complication or extra hassle!
Our Development Process
Whether big or small, all new projects require the same approach in planning. CPS partners with you throughout the process giving you competent advice and support; ensuring the user's experience is clear, engaging, and easy to use.
We immerse ourselves to learn and understand your business so we can best implement your project needs.
We take all the information you’ve shared and together we strategize the best plan of action.
We create sketched designs or wireframes depending on the scope of the project.
We develop your custom product based off the design; keeping you informed on the status, adjusting accordingly, and testing rigorously prior to launch.
We ensure your staff are trained on the product; make final tweaks, test again, and with final approval, we’re ready to launch.
We continue our partnership with you by maintaining, refining, and optimizing your software program as needed.