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20 Apple Employees Caught Selling Customer Data in China
They were using Apple's own internal computer system to gather the information before selling it on in a scam worth $7.3 million.
Apple may pride itself on offering its customers privacy and promising to protect their data, but in China, Apple's own employees have been working against the company in a huge data theft scam.
According to the Hong Kong Free Press (HKFP), Chinese authorities have been investigating the data selling scam for months and 22 people have now been arrested across the Guangdong, Jiangsu, Zhejiang, and Fujian provinces. 20 of those are Apple employees.
The scam involved using Apple's own internal computer system and tools in order to collect the personal data of individual customers. This included names, phone numbers, Apple IDs, and every other bit of information Apple stores on its systems about individual owners/users of its devices and services.
With the data stolen, it was then sold on for between $1.50 and $26.50 per piece of information. In total, this underground operation is thought to have earned the suspects $7.36 million. One thing that remains unclear is whether the data stolen belonged to Chinese customers or includes records of users in other countries.
According to HKFP, personal information sales are very common in China, so while it may be surprising this happened for anyone reading this outside of China (including Apple's management team), it won't be to the Chinese authorities and general population. Apple will have to respond by publicly sharing details of exactly what personal data was stolen before implementing further security to ensure no more employees can manage to steal so much data so easily.
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